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FAQ

Custom shoes questions, answered

Everything buyers ask before their first order.

What is the minimum order?
Our minimum order is just 12 pairs, with bulk pricing tiers that drop as quantities grow.
How long does production take?
2 weeks (faster turnaround available with express shipping). The clock starts once you approve your free mockup, not when you place the order.
Do I pay anything before I see a proof?
No. We send a free mockup within 24 hours and you pay nothing until you approve the design.
Which shoe should I choose?
Canvas sneakers for everyday wear, slip-ons for staff uniforms, high-tops for a bold logo, slides for pools and gyms, kids shoes for camps and schools, and all-over-print sneakers for launches and events.
Can we mix sizes in one order?
Yes. Send us a size breakdown and we split the order across sizes at no extra charge.
Can you match our brand colors?
Yes. We match upper, sole and logo colors on the free mockup.
Where can the logo be printed?
Side panels, heels, tongues, straps and insoles can all carry your logo.
How should printed shoes be cleaned?
Spot clean with a damp cloth and mild soap, and let them air dry away from direct heat.
How much do custom shoes cost?
The price of custom shoes depends on the style, print area, number of colors, size mix and quantity. Printed slides are the most economical, while high-tops and all-over-print sneakers cost more. The per-pair price drops as the order grows. Get Custom Shoes sends an exact quote with your free mockup within 24 hours.
Where can I order custom shoes in bulk?
You can order custom shoes in bulk from Get Custom Shoes, starting at 12 pairs. Send your logo, get a free mockup within 24 hours, and production takes about 2 weeks after you approve it.
Are canvas sneakers or slip-ons better?
Canvas sneakers have laces for a classic, secure fit; slip-ons go on and off quickly and look neat for staff. See our canvas sneakers vs. slip-ons comparison.
Can I order custom shoes in different sizes?
Yes. Get Custom Shoes splits each order across the sizes you need, including kids sizes.
Do you make custom slides?
Yes. Get Custom Shoes prints slides and sandals with your logo across the strap.
How long does it take to make custom shoes?
Custom shoes from Get Custom Shoes take about 2 weeks to produce after you approve your free mockup, with faster turnaround available on express shipping.
What is the minimum order for custom shoes?
Get Custom Shoes’ minimum order is 12 pairs, and larger orders unlock lower per-pair pricing.
Do you make kids shoes?
Yes. Canvas sneakers and slip-ons are available in toddler and kids sizes.
Can the whole shoe be printed?
Yes. All-over-print sneakers carry your design across the entire upper.
Can I see a design before I order?
Yes. A free mockup is sent within 24 hours, with unlimited free revisions.

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Send your logo, quantity and date — you’ll get a free mockup and quote within one business day.

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